The Kroger Co. is one of the largest retailers in the U.S. As per the company’s official LinkedIn page, the Kroger umbrella has “half a million associates across 2,800 stores in 35 states, operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations.
In an interview with CDO Magazine, Todd James, former Chief Data and Technology Officer at Kroger subsidiary 84.51°, explores the evolving role of data and AI in driving business transformation. He discusses practical strategies to enhance product recommendations, implement semantic search, and improve operational efficiency through AI integration. Emphasizing the importance of ethical data practices, effective cross-functional collaboration, and widespread AI literacy, the interview underscores the need for organizations to balance innovation with responsibility. These insights highlight the transformative potential of AI when aligned with organizational values and goals.
The original article was published at Chief Data Officer Magazine. You can read the full article here.
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